Feedback Reports: How to Use Them to Enhance Care?

Client Feedback Reports

What Clients Receive in a SessionGlance Feedback Report

One of the most powerful parts of SessionGlance isn’t just what happens during the therapy hour—it’s what clients take with them afterward. SessionGlance Feedback Reports are designed to extend the impact of each appointment, helping clients remember what was discussed, see how they are doing over time, and stay engaged in the therapeutic process between sessions.

Each Feedback Report is sent directly to the client after an appointment and is organized in a clear, predictable structure. At the top, the client sees a header such as “Weekly Assessment Report” with the report date, patient ID, and patient name, followed by clearly labeled sections like “Symptom Tracking,” “Session Summary,” and “Follow-up Questions.”

Below is a closer look at what is produced in a SessionGlance Feedback Report and how each piece supports ongoing therapeutic work.

1. Symptom Ratings & Visible Progress Over Time

The first major element in the client-facing report is the Symptom Tracking section. This section highlights how the client is doing across time, using the symptom and outcome data collected as part of the SessionGlance system.

These graphs are built from brief, standardized measures that track multiple domains of functioning over the course of treatment (for example, depression, anxiety, loneliness, and psychological resilience). The Feedback Report brings those data back to the client in a visual format so they can see:

  • How their scores have moved over the span of treatment
  • Whether things are improving, staying level, or becoming more difficult
  • How recent sessions fit into the larger picture of their progress

Because the symptom information appears near the top of the report, it sets the stage for everything that follows. Clients are not just told that they have been “working hard” or that “things are getting better”—they can see a structured representation of how their scores are changing over time. That makes the rest of the narrative and reflection questions easier to place in context.

2. A Clear, Client-Friendly Summary of the Session

Under the “Session Summary” heading, the Feedback Report offers a concise, readable description of the most recent appointment. This summary is written in narrative form and captures the main themes, transitions, and emotional focus of the session.

For example, a summary may describe how the therapist:

  • Opened with a reflection on the change in seasons and invited the client to consider cultural and geographical roots
  • Explored concerns about dietary and supplement changes related to health and religious practice
  • Named and validated the cognitive and emotional load of managing these changes
  • Transitioned into a discussion of work-related stress, striving for balance, and the search for peace and meaning through nature, family, gratitude, loss, and community

The summary commonly concludes by noting that the therapist fostered a space for reflection, exploration of inner experiences, and connection to personal values and sources of meaning. Because this portion of the report is written to be directly shared with the client, it functions as a structured memory aid. Instead of trying to recall a long, complex conversation from memory, the client has a brief narrative that highlights what they actually discussed and what felt most important in the session.

3. Hyper-Focused Feedback on the Clinician’s Interventions

The SessionGlance Feedback Report is not just a loose recap. The summary is intentionally organized around what the clinician actually did in the session—the interventions, questions, and emphases that shaped the conversation.

In practice, this means the report highlights how the therapist:

  • Used open-ended questions to prompt reflection on specific experiences and challenges
  • Validated and named the cognitive load associated with health, work, or relational changes
  • Emphasized themes such as connection with nature, family, or community, and asked the client to think about how these can be integrated into daily life
  • Addressed topics like loss, identity, and belonging in a way that connects back to the client’s values and support networks

By centering the therapist’s interventions in the written summary, the Feedback Report makes the work of therapy more transparent. It becomes clearer that:

  • The therapist is making deliberate choices in how they frame questions and themes
  • There is a coherent therapeutic focus tying different parts of the session together
  • The session is not just “talk,” but a structured process oriented toward the client’s goals and values

This intervention-focused structure also makes it easier for clients to see how the next set of reflection questions grows directly out of the specific work done in the appointment.

4. Reflection Questions Tailored to the Appointment

After the summary, the report includes a “Follow-up Questions” section. This part begins with a brief explanation to the client, inviting them to consider a small set of questions over the coming week as a way to deepen self-exploration and prepare for the next session.

Each Feedback Report includes reflection questions based on that specific appointment. Reports initially generate five questions, and the clinician can add more or reduce the number depending on the client and context. These prompts are grounded in the material from the session. For example, questions might invite the client to:

  • Reflect on how connection with the natural world or moments of awe affect their emotional well-being, and how to bring more of those experiences into daily life
  • Identify adjustments that might support a more peaceful and sustainable rhythm in the midst of work, family, and health demands
  • Consider how emotions related to recent losses point toward what truly matters in their relationships and values
  • Think about how to cultivate supportive, nurturing connections and community, rather than purely competitive or draining ones

Because the questions are tied directly to the content of the appointment, they are not generic. They are a natural continuation of that specific session, translated into written prompts that clients can revisit, journal about, or simply keep in mind between sessions.

5. A Fully Editable Summary Report

A key feature of SessionGlance is that the Feedback Report is drafted automatically and then edited by the clinician before it is delivered to the client. The client-facing report is designed to be therapist-shaped rather than purely machine-generated.

This means the report is:

  • Structured by the SessionGlance system into consistent sections
  • Informed by standardized symptom and functioning data gathered during treatment
  • Refined by the therapist, who adjusts wording, emphasis, and the number and focus of reflection questions

Because every part of the summary and the reflection prompts is editable, clinicians can:

  • Match language to the client’s developmental level, cultural context, and preferences
  • Ensure that the report remains consistent with the therapist’s formulation and the tone of the therapeutic relationship
  • Remove or revise any automatically drafted wording that does not accurately capture what happened in the session

The result is a client-facing document that combines automation with clinical judgment, rather than replacing one with the other.

6. Supporting Memory and Extending the Work Beyond the Hour

Feedback Reports are designed with a specific goal: helping the therapeutic process continue outside the 50–60 minute appointment. The combination of symptom tracking, a narrative summary, and appointment-specific reflection prompts serves that goal in several ways:

  • The “Weekly Assessment Report” header and date help clients locate the report in time and connect it to a particular session.
  • The Symptom Tracking section shows how current functioning fits into a longer trend, which clients can bring back into future sessions for discussion.
  • The Session Summary restates the main themes and interventions so clients have a record of what they talked about and why it mattered, rather than relying purely on memory.
  • The Follow-up Questions explicitly invite clients to keep reflecting, noticing, and experimenting between sessions, and are framed as preparation for “our next dialogue,” reinforcing continuity.

Because clients receive these reports directly, they have a tangible reference point they can revisit during the week. They can look back at how the therapist described the session, which questions were posed, and how their symptoms have been trending over time. The report becomes a structured thread that connects one session to the next, keeping the work alive even when the session has ended.

“A SessionGlance Feedback Report turns a single therapy hour into an ongoing conversation—one clients can return to, reflect on, and build from between visits.”

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